Course Learn to be assertive / Free License
In this course you will learn to be assertive before the difficult situations that you can face in the day to day, you can learn techniques that will help you to deal with or respond to difficult situations or people.
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In this course you will learn to be assertive before the difficult situations that you can face in the day to day, you can learn techniques that will help you to deal with or respond to difficult situations or people
In this chapter we will talk a little about assertiveness so that we can improve it to give a good presentation, to interact with others and in leadership.
Why assertiveness does not come naturally to us 06:17
Understand your rights and responsibilities 02:32
Identify the attitude you currently have 04:55
Avoid the passive-aggressive trap 02:52
Change your inner dialogue 03:26
Reduce your negative emotions 05:15
In this chapter you will learn to apply different techniques. We will see several techniques that you can apply when dealing with people or difficult situations, work or your personal life.
How to deal with daily scorns 02:21
The fog bank technique 01:22
See the interaction with indifference and impartiality 02:38
Learn to show your disagreement by asking questions 04:35
How to talk about aggressive body language signals 02:00
How to comment on the process 02:11
Go from commenting an isolated case to the general habit 02:45
Use the scratched disc technique 01:36
Plan a second meeting 01:28
How to know which words to use 06:31
Since we have finished the course and we have learned everything about assertiveness and how to apply it, it is the time to apply it and make it a general habit, observing and interpreting, are you right?
Closing the Course Learn to be assertive 00:54
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