In this course you will work with the transition phases of the ITIL life cycle, as important as the previous phases, and deepen the management of temporal and resource constraints and respect the deadlines defined in the strategy phase.
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In this course you will work with the phases of transition of the ITIL life cycle, as important as the previous phases, and you will deepen in the management of temporary restrictions and resources in addition to respecting the deadlines defined in the strategy phase.
Here we will see a structured and global approach taking into account all the services of the transition elements to minimize additional work during the next phases of the ITIL lifecycle.
Understand the purpose of this service 00:46
Coordinate the transition in ITIL 01:09
Join the components and tests in ITIL 01:19
Plan the deployments in ITIL 02:31
Use a life start support with ITIL 02:43
Train users and support in ITIL 01:59
Manage the components database 02:35
Manage the DML database 03:30
Manage your knowledge within ITIL 03:20
In this chapter we will know the exchange rates and how to deal with risk minimization to guarantee the Service Level Agreements for the services for which we are preparing this transition.
Make a standard change in ITIL 00:48
Proceed to an urgent change in ITIL 01:01
Make a normal change in ITIL 01:21
Make a change proposal in ITIL 00:53
Discover the models of change in ITIL 01:16
Improve the quality of the stage in ITIL 02:18
Size: 164 MB
Formators: Carlos Burges
Content: 15 Videos
Duration: 27 min
Base Files: NOT Included
Date of publication: Mar 17, 2017
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